Rental Agreement

General Rental Requirements

1. Credit Card Requirement

Customers renting a vehicle must have a credit card registered in their name. The customer’s credit risk report (Findeks) will be checked. If the Findeks credit score is adequate, a provision based on the class of the rented vehicle will be taken from the credit card, in addition to the rental fee, to complete the rental process.

For Customers Without Credit Cards:

Customers must have a valid driver's license, identification, and an e-Government password. During checks via e-Government, the customer must not have any enforcement or seizure files registered in their name and must be actively insured as an employee, self-employed, or a member of the pension fund. If there are no issues during these checks, a collateral document will be prepared as an attachment to the rental agreement at the time of rental. The collateral document will only be returned to the customer when the rented vehicle is returned. Besa Araç Kiralama reserves the right to request additional collateral documents.

For Customers from Abroad:

Customers must have a valid driver’s license, identification, and passport. The presented driver's license must be internationally valid, and the passport must show the entry stamp into Turkey. A collateral document will be prepared as an attachment to the rental agreement at the time of rental, and a cash deposit will be taken based on the rented vehicle. The collateral document and the deposit will be returned to the customer when the rented vehicle is returned. Besa Araç Kiralama reserves the right to request additional collateral documents and deposits.

Driver's License and Age

At the time of signing the rental agreement, the renter must have a locally or internationally valid driver’s license. The renter must meet the following age and driver’s license requirements based on the vehicle group:

  • Economic Group Vehicles: Minimum age 23 years, with at least 2 years of holding a driver’s license.
  • Medium Group Vehicles: Minimum age 25 years, with at least 3 years of holding a driver’s license.
  • Luxury Group Vehicles: Minimum age 27 years, with at least 5 years of holding a driver’s license.

Rental Period

The minimum rental period is 2 days, and the maximum is 99 days. For rentals exceeding 99 days, you can create a Fleet Rental Request, and the relevant department will contact you. Special rates apply for monthly or yearly rentals.

Prices

Prices include maintenance and third-party insurance (within legal policy limits). 18% VAT is not included. Fuel is the responsibility of the renter. Baby/child seats and navigation devices can be rented with 48 hours' notice, subject to availability.

Mileage Limit

The mileage limit for rentals is 200 km per day. The monthly rental mileage limit is 4,000 km. The prices on our website are calculated based on these mileage limits.

Payment and Deposit

When picking up the vehicle, the total rental fee must be paid in Turkish Lira (TL) by cash, credit card, or bank transfer. For international customers, in addition to the rental fee, a cash deposit based on the class of the rented vehicle will be taken and returned when the vehicle is returned.

Insurance

All our vehicles are covered by rental car insurance with a deductible. The insurance fee is included in the prices listed on our website, but full collision damage waiver (SCDW) is not included. Customers can purchase full collision damage waiver insurance for an additional fee, in addition to the rental fee, to eliminate the deductible.

Traffic Fines

Traffic fines, parking fees, HGS (highway tolls), and towing (rescue) service costs are the responsibility of the renter.

Vehicles cannot be taken outside of Turkey.

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