This agreement is made between the lessor, BESA VIP TURİZM OTOMOTİV TAŞIMACILIK ORGANİZASYON GIDA BİLG. TEKS. TEMİZ. İNŞ. TAAH. SAN. VE TİC. LTD. ŞTİ., and the lessee, whose name and address are specified in this rental agreement. The lessor agrees to rent the vehicle described in this agreement (referred to as "vehicle") to the lessee under the conditions specified herein. The lessee agrees to use the vehicle in accordance with these terms (rental period, return station, etc.), to pay the rental fee, and to accept the general terms and conditions of sale. By signing this agreement, the lessee acknowledges and accepts all obligations arising from their personal use. Any notifications sent to the address provided by the lessee will be considered valid.
The lessee must return the vehicle, including the spare tire, all tires, vehicle documents, accessories, and equipment, in the same condition as received, at the BESA VIP TURİZM OTOMOTİV TAŞIMACILIK ORGANİZASYON GIDA BİLG. TEKS. TEMİZ. İNŞ. TAAH. SAN. VE TİC. LTD. ŞTİ. station in the city where the vehicle was rented or at another location specified in the agreement, on the specified date. For any extensions, the lessee must apply to the lessor and obtain approval. Unauthorized extensions will be considered illegal possession of the vehicle. If the lessee requests additional services such as a navigation device, baby seat, snow tires, etc., additional fees will apply.
The vehicle will not be used in the following ways: a) For transporting passengers or goods for a fee, whether openly or secretly, b) For pushing or towing any vehicle or trailer, c) For transporting items in violation of customs regulations or other laws, or for any illegal activities, d) By a person under the influence of alcohol or drugs, or by a driver not specified as an additional driver, e) In motor sports (including races, speed tests, rallies, durability tests, etc.), f) In a manner that damages the vehicle or exceeds its load capacity, g) In conditions unsuitable for the vehicle’s brand and model, such as off-road, mountainous terrain, sand, swamps, riverbeds, etc., or in conditions beyond the vehicle’s technical structure and tolerance levels.
Vehicle Use: a) The vehicle will be used by the lessee and/or the additional driver specified in the agreement, who must have a valid driver’s license for at least 1, 2, or 3 years, depending on the vehicle’s condition. b) The driver must meet the age requirements specified in the General Rental Information and Conditions. c) The vehicle may also be used by individuals whose names are recorded in the rental agreement at the start of the rental period, provided they meet the conditions specified in items (a) and (b). d) The lessee is responsible for ensuring that any person authorized to use the vehicle complies with all terms of this contract. The lessee will be fully responsible for any consequences arising from non-compliance.
The lessee must pay the following to the lessor as specified: a) The rental fee calculated based on the number of rental days, according to the current price list. b) Any insurance packages offered by BESA VIP TURİZM OTOMOTİV TAŞIMACILIK ORGANİZASYON GIDA BİLG. TEKS. TEMİZ. İNŞ. TAAH. SAN. VE TİC. LTD. ŞTİ., which the lessee agrees to pay, including one-way fees and legally required taxes, as well as a service fee of at least 30% of the fuel cost if the vehicle is returned with less fuel than at the start of the rental. c) The lessee is responsible for any damage caused by an accident if they do not accept the Collision Damage Waiver (CDW). If the lessee is fined for any reason (e.g., due to alcohol, drugs, or traffic violations), the lessor reserves the right to claim the full cost of repairs and all expenses arising from the accident from the lessee. A pre-authorization for the approximate rental amount will be blocked on the lessee’s credit card at the start of the rental. The lessee agrees not to dispute any rental, damage, or loss charges made through this pre-authorization. d) If the rented vehicle is stolen and the lessee has not accepted the Theft Protection Insurance, the lessee is liable for the vehicle’s replacement cost based on current market prices. e) The following items are not covered by insurance and must be paid for by the lessee:
The lessee acknowledges that the vehicle was received in good mechanical and body condition without any damage or signs of accidents (except as noted in the rental agreement and vehicle delivery form). The lessee agrees to pay for any damages resulting from misuse or negligence not covered by insurance, including mechanical, electrical, and other damages, as well as third-party claims. A damage tracking fee of 30 USD will be charged if the vehicle is damaged.
The lessee is responsible for regular maintenance checks and servicing the vehicle at the office where it was rented. Failure to do so will result in the lessee being liable for any resulting damages.
The rented vehicle is covered by traffic insurance. The lessee can opt for additional insurance packages for theft, damage, liability, and personal accident protection by paying the relevant premiums at the time of signing the rental agreement. The lessee is fully responsible for any administrative, criminal, or legal consequences (fines, penalties, etc.) if they do not opt for these protections. However, the lessee is liable for any damage to the vehicle’s upper parts (caused by bridges, balconies, branches, or other objects) even if they have accepted the damage waiver. The lessee agrees to pay for any damages caused under the following conditions: a) If the lessee is under the influence of alcohol or drugs at the time of the accident, b) If the legal speed limit is exceeded (as indicated in the accident report), c) If a traffic accident report and alcohol report are not obtained, or in cases of deliberate accidents, d) If the vehicle is used in violation of traffic laws, e) If the vehicle is driven by someone not listed as an authorized driver in the rental agreement, f) In cases where insurance does not cover the damage and/or the insurance company refuses to pay for any reason.
In the event of an accident, the lessee and authorized drivers must take the following steps to protect the interests of the lessor’s insurance company: a) Obtain the names and addresses of relevant persons and witnesses, b) Obtain photocopies of the driving licenses, vehicle registration, and insurance policies of all parties involved in the accident (or record the details if photocopies are not possible), c) Do not accept liability or guilt, d) Do not leave the vehicle without taking adequate safety measures, e) Immediately report any accidents resulting in material, fatal, or bodily harm to the nearest police officers or relevant authorities, f) Submit the accident report and related documents to the relevant BESA VIP TURİZM OTOMOTİV TAŞIMACILIK ORGANİZASYON GIDA BİLG. TEKS. TEMİZ. İNŞ. TAAH. SAN. VE TİC. LTD. ŞTİ. office within 24 hours.
BESA VIP TURİZM OTOMOTİV TAŞIMACILIK ORGANİZASYON GIDA BİLG. TEKS. TEMİZ. İNŞ. TAAH. SAN. VE TİC. LTD. ŞTİ. reserves the right to claim any damages below 7,000.00 TL (seven thousand Turkish liras) from the lessee without involving insurance.
The lessor is not responsible for any loss of or damage to items carried or left in the vehicle by the lessee. The lessee releases the lessor from any claims, charges, complaints, and damages arising from such loss or damage.
The lessee must take necessary precautions to prevent accidents or theft when the vehicle is not in use, including locking the doors. In case of theft, the lessee must return the vehicle’s registration and keys and prove that they have taken the necessary precautions and informed the relevant authorities.
Material damages and medical expenses for third parties and passengers in the vehicle are limited to the compulsory traffic insurance limits. The lessee is responsible for any damages exceeding the policy limits, including all material and moral damages.
The lessor is not responsible for any losses resulting from mechanical or manufacturing defects of the vehicle or its spare parts.
The lessee agrees not to use the rented vehicle for commercial gain, including transporting goods or passengers for a fee, and not to use the vehicle for any purpose other than those specified in the registration and traffic documents and/or this agreement. The lessee acknowledges that they will bear all responsibility and risks arising from the use of the vehicle outside these purposes and will compensate the lessor for any administrative, judicial, or penal sanctions and damages incurred.
The lessee agrees not to rent the vehicle to another person or organization, allow anyone not listed in the rental agreement to drive the vehicle, or sell the vehicle. If the vehicle is rented to or used by another person, the lessor’s damage waivers will be void, and the lessee will be responsible for all damages. Additionally, the lessor reserves the right to charge a penalty fee equal to three times the rental fee if the vehicle is rented to another person or an attempt is made to sell the vehicle. The lessee agrees to pay these amounts immediately upon the lessor’s request.
The lessee is responsible for all expenses incurred if the vehicle is impounded or prevented from being used due to the lessee’s actions. The lessee will pay for the loss of income for the days the vehicle is not used, all parking fees, fines, and penalties. The lessor will handle the retrieval and processing of the vehicle from the impound lot, and the lessee will cover these costs. The lessor will invoice these amounts as a service fee along with the rental fee, and the lessee agrees to cover all damages incurred during the rental period.
The lessee may not take the vehicle outside Turkey. The lessee will be responsible for all damages if the vehicle is taken abroad without the lessor’s consent. If the vehicle is not returned when requested, the lessee will be liable for the vehicle’s replacement cost.
The lessor is not responsible for any damages to goods or passengers transported by the lessee. Responsibility lies solely with the lessee and/or driver.
The lessee will be provided with OGS, HGS, etc., for bridge, highway, and similar tolls. These tolls will be invoiced to the lessee along with VAT.
The lessee agrees to pay any traffic fines issued to the vehicle. The lessee will not claim any discounts for early payment of fines. The lessor reserves the right to charge a service fee for traffic fines.
The lessee is responsible for any damages caused by using incorrect fuel. The lessee must cover the cost of any repairs due to fuel-related damage and will deal directly with the fuel companies. Although the lessee has the right to choose the fuel brand, they must use the quality specified in the vehicle’s manual, or they will be invoiced for any resulting damages.
If the lessee fails to comply with any part of this agreement, particularly the return of the vehicle on the specified date, the lessee authorizes the lessor to immediately reclaim the vehicle without prior notice. The lessee is liable for any damages and expenses incurred during the recovery of the vehicle. The lessor is not responsible for any loss or damage to items left in the vehicle.
Payments will be made by credit card or cash. The lessee agrees to pay late fees equal to twice the Turkish Central Bank’s advance interest rate for any unpaid rental fees and other charges from the rental date.
The lessee acknowledges that failing to return the vehicle after the rental period constitutes a criminal offense and that using the vehicle outside the rental period or for illegal purposes voids all insurance and legal protections.
Any changes or additions to these terms and conditions must be in writing to be valid.
The lessee agrees that the lessor has the right to obtain a precautionary attachment or injunction without providing security if the rental fee is unpaid.
The lessee consents to the lessor charging the credit card provided at the start of the rental for any contractual or legal payments. If the credit card payment fails, the lessee agrees to pay the amount in cash.
The lessee acknowledges that the lessor’s records and documents are valid and sufficient legal evidence under Turkish Civil Procedure Law Article 193.
Ankara Courts and Enforcement Offices have jurisdiction over any disputes arising from this agreement.
Other Operational Extras
Please inform our reservation officers of any additional services you may need during your journey for information on availability and pricing.
Reservation Terms
Reservations made through our website are subject to the following terms: If you request a change to your reservation conditions (e.g., changing the return date, return station, vehicle group, or adding an additional driver), the request may not be accommodated, or additional fees may apply.
All prices displayed on our website include Collision Damage Waiver (CDW) and VAT. Monthly rentals have a limit of 4,000 km, 15-day rentals have a limit of 2,500 km, weekly rentals have a limit of 1,200 km, and daily rentals have a limit of 200 km.
During peak reservation periods, the full or partial rental fee may be requested at the time of reservation via mail order or bank transfer. If you cancel your reservation within 48 hours of the vehicle’s scheduled pickup time, 30% of the total rental fee will be charged as a reservation fee, and the remaining amount will be refunded.
A rental contract will be signed at the time of rental.
Although it is not common practice, the vehicle brand and model selected in your reservation may be replaced with an equivalent vehicle.
Please contact the phone numbers provided in case of any issues during your journey, despite all precautions being taken.
After confirming your reservation, you will be contacted by our reservation department or receive a message. Payments can be made via mail order or bank transfer at the reservation stage, or by credit card or cash at the time of vehicle pickup.
If you want the rental fee to be invoiced to your company, please provide your invoicing details so that our accounting department can contact the relevant persons in your company.
Reservations made through our website are valid if you have read and accepted the Vehicle Rental Conditions, Price Conditions, and Website Terms of Use.
