What to Do If a Rental Car Breaks Down?
If your rental car breaks down while you are driving, don’t panic. If you correctly follow the steps to take when a car breaks down, there won’t be any problem. It is better to apply the steps after taking safety precautions. While driving, if the vehicle displays an error, the warning light will come on. This light is a warning indicator located on the dashboard of all vehicles. The first mistake people often make when a vehicle breaks down is continuing to drive despite the warning light being on. This can cause the problem to worsen. Once this light comes on, you should pull over to a safe spot as soon as possible. Don’t panic at this point and try to understand what the issue is. When a vehicle breaks down, it will most likely start to sputter. When the vehicle sputters, it can be a bit difficult to control, but with some effort, you can manage it. When the vehicle sputters, gradually ease off the gas pedal and steer towards a suitable place to park. The vehicle should not be left in the middle of the road in this state. Carefully and slowly direct the vehicle to the side of the road.
It is very important to pull the vehicle to the side of the highway or main road at the right time for both your safety and that of other drivers. After pulling over, turn on the hazard lights to make yourself visible to other drivers. Our rental cars generally come equipped with reflectors. Place these reflectors 30 meters away in urban areas and 150 meters away in rural areas. This is crucial for road safety. At this point, you should call roadside assistance. Roadside assistance services are available throughout Turkey. All of these companies have agreements with various insurance companies. You should also contact your insurance company during this time. Roadside assistance will arrive at the location you describe shortly. You need to contact the roadside assistance partner of the Ankara car rental insurance company. Otherwise, the cost may be much higher. While they are towing the vehicle, you should also inform your rent-a-car company. The breakdown of the vehicle is often included in the rental agreement. After the vehicle breaks down, a course of action will be determined based on the terms signed by both parties in the agreement. Since the vehicle is insured, part of the damage will be covered by the insurance company. If it is determined that the fault is due to your negligence, you will be responsible for the costs. Additionally, if you do not inform your rent-a-car company in a timely manner, you may be considered at fault.
What to Do If You Have an Accident with a Rental Car? If you have an accident with a rental car, you should immediately inform your rent-a-car company. Since there will be damage after the accident, the company has the right to claim the vehicle’s depreciation from you. This right is legal and is also included in the car rental agreement. The vehicle’s depreciation cost varies depending on the damage caused. After the accident, drivers are subjected to an alcohol test. If your test is positive, the state has the right to fine you. After an accident with a rental car, determining who is at fault is very important. If you are at fault, you must also cover the expenses of the other party involved in the accident. In this case, an accident report should be filled out. Once the police arrive at the scene, they will conduct the necessary investigation. The police will take photos of the accident scene and the vehicles involved. Meanwhile, you should obtain copies of the other driver’s policy, driver’s license, and registration. This is important to prove that you are not at fault after the accident. If the police’s alcohol test results are negative, you should obtain a report of this finding.
If there is no financial loss to the vehicle after an accident, there is no problem, and you can continue using the vehicle until the return date. However, if there are significant financial damages to the vehicle and you do not accept this, the company has the right to sue you. In rental vehicles, there is an insurance policy called rent-a-car insurance in addition to regular insurance. This insurance is something that every Ankara rent-a-car company must have. If your company has not taken out this insurance, you could be in the right. However, since most companies do have this insurance, you will automatically be at fault if you are negligent. If you reach an agreement with the rent-a-car company, you can resolve the issue without going to court.
